Greets Patients as they arrive and manages wait time Complete check in and check out tasks to include insurance verification, complete pre authorizations and/or precertification of procedures, and copy required documents Collects co payments, co insurance, and deductibles and issues receipts Manages cashier box and daily deposits according to company policies Processes wa

Builds a strong working partnership with the SAE to ensure customer satisfaction and retention Understand and execute the client contract according to the terms and conditions, including but not limited to the monitoring and reporting of performance guarantees Serve as the primary OptumRx contact for tactical, day to day management of assigned client processes. Represents

Data entry of authorization requests from Providers, including but not limited to Treatment Authorizations Requests, Out of Network invoices, Retroactive Requests, Outpatient Authorization Requests, Day Service Requests, Therapeutic Behavioral Services, Intensive Home Based Services, Therapeutic Foster Care Requests, Treatment Plans, Claims Assessments, Inpatient and Outp

Answers phones and schedules appointments Answer telephone calls, re direct calls as appropriate, assist callers with questions or concerns, and take messages as needed Greets patients as they arrive and manages wait time Complete check in and check out tasks to include insurance verification, complete pre authorizations and/or precertification of procedures, and copy req

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers,

Supports the managed workstation environment Provides hardware and software support services to enable business productivity on user devices Troubleshoots problem areas (in person, by telephone, via e mail or remote control) in a timely and accurate fashion; applies, documents, and shares the resolution findings Provides end user training assistance where required Discuss

Works with the providers and clinic staff to identify patients with chronic disease diagnoses. Supports longitudinal care of the patient with stable chronic care conditions by Performing focused assessment of chronic care conditions Performing medication reconciliation Conducting Motivational Interviewing and Self Management Goal setting Providing patient education using

Distributes drugs prescribed by physicians and other health practitioners Provides information to customers about medications and their use Focuses on providing a superior level of customer service Ensures compliance with all relevant laws of the applicable State Board of Pharmacy Administration of immunizations as allowed by State Boards of Pharmacy Any other usual and c

Creates a great consumer and clinic partner experience and continually builds solid relationships with both groups to proactively meet their needs Serve as an expert to the clinical staff and proactively meets with their team on meeting their clinical outcomes Counsels and educates patients on the usage of medications, adverse effects, schedules and any personal questions

Distributes drugs prescribed by physicians and other health practitioners Provides information to customers about medications and their use Focuses on providing a superior level of customer service Ensures compliance with all relevant laws of the applicable State Board of Pharmacy Administration of immunizations as allowed by State Boards of Pharmacy Any other usual and c

Provides leadership to and is accountable for the performance of managed service operations for managed service clients Develops buy in from client leadership and maintains collaborative relationships with managed service clients Creates a trusted partner relationship with client executives Develops clear and concise updates to senior leadership at the potential client si

Determine pricing for the various products and services we offer, customized for each individual case using a variety of forecast models Leverage business knowledge to propose solutions to unique business problems regularly in a dynamic work environment Build and maintain financial models to assist in the economic analysis competitive RFP work, as well as market checks, a

Load vehicles with medications/products for delivery Provide timely and accurate completion of deliveries in an efficient and courteous manner Verify receipt and provide signature for receipt of items delivered Assist at cash register Process any required paperwork according to established procedures Shred paperwork for disposal Assist in maintaining a clean pharmacy envi

Consistently exhibit behavior and communication skills that demonstrate the company's commitment to superior customer service, including quality care and concern with internal and external customers Use, protect, and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Anticipat

Support clinical and operational programming alongside program Directors for defined set of facilities or markets based on member volume or scope of opportunity. Works with Directors to inform and develop functional, market level and/or site strategy and new program opportunities by providing supportive diligence (e.g., background research, obtaining data, etc.) Acts as f